Terms of service

 

Terms of Use

These Terms of Use (“Terms”) apply to the use of the information and services provided to members via the internet by HOUSE OF VIVIANO SUE Co., Ltd. (hereinafter referred to as “the Company”) on this website (hereinafter referred to as “the Site”).

These Terms apply to all users (as defined in Article 1) of the services provided through the Site (hereinafter referred to as “the Service”).
However, for services provided by the Company outside of this Site, if separate terms apply or if there are overlapping provisions between these Terms and the terms of those services, the terms specific to each service shall prevail.

Article 1: Users

“Users” refers to all individuals who access, browse, search, or use the Service through the Site after fully understanding and agreeing to these Terms, including registered members (as defined in Article 2).

Article 2: Members

  1. “Members” refers to individuals who have applied for membership on the Site in order to use the Service, after agreeing to these Terms.
  2. Members shall use the Service in accordance with these Terms, the transaction methods specified by the Company, mutually agreed transaction methods, and any additional conditions or rules set by the Company depending on the products.
  3. Members may not allow third parties to use, share, lend, transfer, sell, or otherwise dispose of their membership status, ID, password, or related rights and obligations.
    The Company shall not be liable for any damages arising from violations of this provision.
  4. Members are responsible for managing their passwords.
    The Company shall not be liable for any damages caused by unauthorized use of a Member’s ID or password.
    Any damages incurred by the Company due to such misuse shall be compensated by the Member.

Article 3: Changes to Member Information

Members must promptly update their registered information (such as address, name, phone number, and email address) through the Site if any changes occur.

Article 4: Amendments to the Terms

The Company may revise or amend these Terms at its discretion.
Such changes shall take effect upon notification to users or publication on the Site.

Article 5: Disclaimer

  1. The Company shall not be liable for any damages incurred by users as a result of using the Site.
  2. The Company shall not be liable for any damages arising from changes, interruptions, delays, suspension, or termination of the Service, or cancellation of membership.
    The Company bears no responsibility for deciding whether or not to implement such actions.
  3. In the event of disputes between users or between a user and a third party, the Company shall not be held responsible unless the cause is attributable to the Company.
    Users shall resolve such disputes at their own responsibility.
    Even in cases where the Company is liable, its responsibility shall be limited to the amount received for the relevant transaction.

Article 6: Service Interruptions and Delays

The Company shall not be liable for any damages resulting from interruptions or delays of the Service caused by server issues, network failures, power outages, natural disasters, maintenance, or other unavoidable circumstances.

Article 7: Termination of Membership

If a Member violates these Terms or is deemed inappropriate by the Company, the Company may suspend access to the Site or terminate membership immediately or after prior notice.
The Company shall not be liable for any consequences of such actions.

Article 8: Handling of User Information

  1. The Company shall not use user information for purposes other than operating the Service without user consent.
    However, such information may be used for the Company’s new services, operations, and marketing activities.
  2. The Company shall not disclose user information or transaction data to third parties without consent, except as otherwise specified in these Terms.
  3. User information may be disclosed in the following cases:
  • When required by law or governmental authorities
  • When the information is already publicly available
  • When prior consent has been obtained from the user
  • When statistical data that cannot identify individuals is disclosed
  1. Users must not disclose personal information (including names or contact details) of themselves or other users, either on or outside the Site.

Article 9: Changes or Suspension of the Service

The Company may modify, suspend, or terminate all or part of the Service at any time without prior notice.

Article 10: Governing Law and Jurisdiction

  1. Regardless of the user’s nationality, location, or storage location of products, these Terms and all transactions related to the Service shall be governed by the laws of Japan.
    Any disputes shall be subject to the exclusive jurisdiction of the court with authority over the Company’s headquarters as the court of first instance.
  2. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the remaining provisions shall remain in effect.
  3. All payments (including product prices, shipping fees, and handling fees) shall be made in Japanese Yen, unless otherwise agreed between the user and the Company or otherwise specified.

Article 11: Copyright and Intellectual Property

  1. All content on the Site (including but not limited to images, text, marks, and logos) may not be disclosed, reproduced, reused, or transmitted to other sites or third parties without prior consent from the Company.
  2. After a formal order is placed, users may display product images on their own or related websites for promotional purposes, subject to prior approval from the Company regarding usage and method.
  3. Linking to the Site from other websites requires prior consent from the Company.
  4. All rights, including ownership, copyrights, patents, trademarks, and any other intellectual property rights related to the Site and the Service (excluding user information), belong to the Company.
    Granting membership does not constitute a license of these rights.